Long Bay Beach Resort

Quick Facts

Overview

Long Bay Beach Resort delivers laid-back luxury on Tortola’s pristine western shoreline. Guests choose from beachfront residences, ocean-view suites, hillside studios, and an expansive three-bedroom Oceanfront Presidential Suite with private pool and jacuzzi. Caribbean-inspired dining spans the historic 1748 Restaurant, casual beach and pool bars, a coffee shop, and an evening sushi venue. Resort amenities include a swim-up pool bar, full gym, day spa, yoga platform, laundry services, and newly built tennis and pickleball courts. Complimentary water-sports gear, curated boat charters, and guided island excursions invite exploration of the British Virgin Islands, while event specialists tailor weddings, conferences, and celebrations. Membership programs grant preferred access and discounts, ensuring both visitors and locals enjoy the resort’s facilities year-round. The resort has been recognized with the TripAdvisor Travelers’ Choice Award 2024.

Offerings, Features, or Content

How It Works

  1. Reservation

    • Contact reservations@longbay.com to check availability and secure accommodations.

  2. Arrival

    • Fly into EIS, request a private transfer or take a 40–45 min taxi.
    • Alternatively, fly into St. Thomas (STT), ferry to West End, then 10 min taxi or arrange a private water-taxi charter.

  3. Check-in & Stay

    • Check-in from 14:00; check-out by 11:00 (late check-out subject to availability and fee).
    • Use complimentary beach equipment, pool, gym, spa, and participate in scheduled wellness or sports sessions.
    • Concierge arranges island excursions, boat charters, babysitting, and wellness bookings.

  4. Departure

    • Settle any outstanding fees and return resort property before departure.

Audience & Use Cases

Practical Information

Key Entities and Definitions

Additional Facts

Frequently Asked Questions

What is Long Bay Beach Resort?

Long Bay Beach Resort is a laid-back luxury beachfront property on the western tip of Tortola, British Virgin Islands, offering upscale accommodations, dining, leisure activities, memberships, and event facilities.

What types of accommodations are available at the resort?

The resort features 37 accommodation types, including private villas, Beach Houses, Beachside Villas, Oceanfront Presidential and Oceanview Suites, and hillside studio rooms, all with elegant décor and sea views.

What amenities are standard in guest rooms?

Rooms include air-conditioning, premium linens, private balconies or pergolas, complimentary in-suite coffee and tea, free Wi-Fi, workspace, and access to room service.

What are the key features of the Oceanfront Presidential Suite?

This 246 sqm suite sleeps six and offers three bedrooms, three bathrooms, multiple furnished decks, a private pool, jacuzzi, full kitchen, expansive living room, outdoor shower, free Wi-Fi, and direct shoreline access with panoramic views.

What comes with the Beachside Villas?

Each 81 sqm villa sits directly on the beach and provides a furnished terrace with a plunge pool, king bed, indoor and outdoor showers, kitchenette, minibar, TV, free Wi-Fi, and air-conditioning.

What does the Luxury Beach House include?

The 170 sqm Beach House sleeps four and features two king bedrooms with en-suite bathrooms, a furnished terrace with plunge pool and spa, full kitchen, living room, outdoor shower, Wi-Fi, air-conditioning, and uninterrupted ocean views.

Are ocean-view suites offered?

Yes, 52 sqm Oceanview Suites for two guests provide a private terrace, sea-view rain shower, king bed, minibar, workspace, air-conditioning, and complimentary Wi-Fi.

Where is Long Bay Beach Resort located?

The resort is at Long Bay, West End, Tortola, VG1130, British Virgin Islands, overlooking Long Bay Beach.

How do I reach the resort from the airport?

Fly into Terrance B. Lettsome International Airport (EIS) on Beef Island; the drive to the resort takes about 40–45 minutes, and the resort can arrange private transfers or taxis.

Are direct flights available to the BVI?

Yes, direct flights now operate between Miami International Airport (MIA) and Beef Island (EIS), simplifying travel to the resort.

What are the check-in and check-out times?

Check-in is at 2:00 PM and check-out is at 11:00 AM; early arrival or late departure is offered when available.

Does the resort provide airport transfers?

Private round-trip airport transfers are available on request and can be arranged during booking or through the concierge for an additional fee.

What dining venues are on site?

Guests can enjoy Caribbean-inspired meals at the 1748 Restaurant, drinks at the beachfront bar, specialty coffee at the 1748 Coffee Shop, and refreshments at the pool swim-up bar.

What are the restaurant service hours?

Breakfast is 8 AM–10 AM, lunch 12 PM–3 PM, dinner 6 PM–9 PM, and Sunday brunch 10 AM–2 PM.

What leisure facilities are available to guests?

Amenities include a beachside pool with swim-up bar, tennis and pickleball courts, gym, spa, snorkeling, paddle boarding, hiking, yoga, cruises, and private boat charters.

How do I reserve tennis or pickleball courts?

Private court bookings can be made by emailing tennis@longbay.com.

Does the resort offer private boat charters?

Yes, three exclusive vessels—the Saxdor 400 (10–12 guests), the 37 ft Axopar (8 guests), and the Leopard 44 catamaran (12 guests)—can be booked for island-hopping, transfers, or excursions.

Can the resort host corporate events or weddings?

Absolutely; dedicated event specialists coordinate corporate retreats, conferences, destination weddings, workshops, and celebrations with customizable setups.

What is the capacity of the banquet room?

Capacities are 120 guests in banquet or theater style, 150 for receptions, 60 classroom, 40 boardroom, 80 crescent rounds, 50 U-shape, and 44 hollow square.

Are wedding packages available?

Yes, the resort offers curated wedding packages covering venue selection, catering, décor, photography coordination, and more.

Does Long Bay Beach Resort offer a membership program?

Yes, Long Bay Beach Club provides Individual and Family membership tiers that grant resort access, preferential rates, and a suite of exclusive benefits.

What benefits come with membership?

Members enjoy pool, hot tub, swim-up bar and gym access; 10 % off spa, food and beverage, banquet and meeting rooms; up to 20 % off room rates outside peak blackout dates; tennis and pickleball use; two guest day passes per month; cabana discounts; and an annual members-only event.

How do I apply for gym membership?

Applicants aged 16 + complete an online form, upload ID, choose a 3-, 6-, or 12-month term, select credit card, wire transfer, or cash for advance payment, and await approval under the gym’s terms.

Is automatic membership renewal available?

Yes, applicants may opt for automatic renewal during sign-up.

Are children welcome at the resort?

Yes, families are welcome, and Beach Houses and Villas suit family stays; babysitting can be arranged on request.

Is the resort pet-friendly?

No, pets are not permitted at Long Bay Beach Resort.

What sustainability practices does the resort follow?

The resort uses refillable bath product containers, reef-safe sunscreen, recycled-material umbrellas, on-site water desalination, and locally sourced organic ingredients.

What recent awards has the resort received?

Honors include Condé Nast Traveler’s 2023 Readers’ Choice Award for Top Beachfront Resort in the BVI, TripAdvisor Travelers’ Choice Award 2024, and three 2025 REVE Luxury Awards, including Best Luxury Beachfront Resort – North America.

Does the resort offer travel insurance?

Yes, customizable travel insurance plans are available through partner Xenia Travel Co.; free quotes can be requested via the provided link or at info@xeniatravelco.com.

Is there a day-pass option for non-staying guests?

Yes, visitors can purchase a resort day pass; a refundable US $25 towel deposit is required, payable by cash or credit card and refunded upon towel return.

What payment methods are accepted for memberships and towel deposits?

Membership fees may be paid by credit card, wire transfer, or cash, while towel deposits accept cash or credit card.

Who do I contact for room reservations?

Email reservations@longbay.com or call 1-284-494-1222 (USA 1-800-496-5964, UK +44 203 996 3988).

How can I book spa services?

Email spabvi@outlook.com or call +1 284 343 2100 for spa reservations.

What is the minimum age for club membership?

Membership eligibility begins at 18 years old, subject to background verification and adherence to the club’s code of conduct.

What liability waiver applies to gym members?

Members assume all risk of personal injury, death, or property loss from any cause, including negligence, as outlined in the gym’s liability waiver.

How does the resort protect guest privacy?

Personal and payment data are collected solely to provide and improve services, shared only with essential providers, and guests are notified immediately of any data breach.

Can I purchase real estate at Long Bay?

Yes, Long Bay Residences offers 2- and 3-bedroom villas from about $1.2 M for a 1,500 sq ft unit, giving owners full access to resort amenities; inquire at info@longbayresidences.com or +1 284 495 3000.

What nearby attractions can I visit?

The resort is 10 minutes from West End Ferry Terminal, 5 minutes from Smugglers Cove, 15 minutes from Cane Garden, and ferry rides of 25–35 minutes reach Jost Van Dyke, The Baths, Devils Bay, and St. Thomas.

Does the resort support corporate retreats?

Yes, the events team custom-designs corporate retreats, executive workshops, conferences, product launches, and award dinners with full service support.

Are surfboards or bicycles available for guests?

Surfboards, paddle boards, boogie boards, and bicycles can be provided on request.

What beach amenities are included for in-house guests?

Guests enjoy complimentary beach cabanas, daybeds, umbrellas, towels, and chairs, with towels identified via room wristbands.

Who handles marketing or media inquiries?

Direct marketing and PR questions to cassandra@longbay.com.

Are accessible rooms available?

Yes, the resort provides fully accessible guest rooms and amenity spaces, along with complimentary Wi-Fi throughout the property.

Can members reserve private boats through their membership?

Yes, membership includes access to Long Bay’s private boat bookings program, offering preferential arrangements for on-water experiences.

Is babysitting available for families?

Babysitting can be arranged on request, and while children are welcome, the resort primarily caters to honeymooners and couples.

What is the resort’s cancellation policy?

You may cancel free of charge up to 14 days before arrival by sending written notice that is acknowledged by the resort. Cancellations within 14 days forfeit the required security deposit, and holiday or special-offer bookings may carry longer notice periods.

Do I need a passport or visa to enter the British Virgin Islands?

Yes. A valid passport is mandatory for entry into the BVI, while visa requirements depend on your nationality; please verify specific visa needs with your local embassy.

Are beach towels provided?

Yes. Complimentary beach towels are supplied in your room and are also available at the pool for resort guests.

Is there a sushi restaurant on site?

Yes. The 1748 Sushi Bar offers a Japanese dining experience that pairs traditional sushi-making techniques with Caribbean flavors.

Is the resort hurricane-safe?

Yes. Long Bay Beach Resort follows strict hurricane-preparedness protocols and is constructed to withstand tropical storms; after Hurricane Ernesto the property sustained only minimal damage and resumed full operations quickly.

What is the visitor policy for non-registered guests?

All visitors must report to Reception on arrival and remain accompanied by the registered guest at all times. Visitors may not use resort amenities such as beach chairs or Wi-Fi without prior approval from Long Bay Beach Resort, and additional fees can apply. The registered guest is fully responsible for the conduct of their visitors.

What happens if a guest damages resort property?

Guests are liable for any damage—whether deliberate, negligent, or accidental—to rooms or resort property. Long Bay Beach Resort reserves the right to charge the credit or debit card on file, even after departure, to cover repair, replacement, cleaning, smoking, or guest-compensation costs.

What are the maximum room occupancies and extra-bed fees?

The Beach House accommodates up to five guests, while Beachside Villas and ground-floor rooms allow two adults and one child. Extra beds (ground-floor rooms only) cost US $85 per night and are subject to limited availability; first-floor rooms cannot accept extra beds.

What cruise excursions can I book through the resort?

Options include a 2-hour Sunset Cruise (4:30 PM–6:30 PM), a 4-hour Jost Van Dyke tour, a 6-hour snorkel trip to The Indians, The Caves, and Willy-T, and an 8-hour Island-Hopping Excursion to The Baths, Peter Island, and Norman Island. Duration and pricing are provided upon request, and selected drinks are included on board.

What is the resort’s smoking policy?

Long Bay Beach Resort is a non-smoking property except in a few designated outdoor areas. Guests who smoke in rooms will incur a cleaning fee of US $150 per day.

What taxes, service charges, and resort fees apply to my stay?

A 10 % service charge is added to every room each night, and a resort fee of US $25 per person per night is applied daily. All charges are subject to prevailing government taxes.

What deposit and payment schedule is required when booking?

A 50 % deposit is due at the time of reservation, with the balance payable 14 days before arrival (60 days for holiday stays and 30 days for special offers).

What is the lost-and-found policy for forgotten items?

Non-perishable items left behind are logged and stored securely for 14 days; shipping can be arranged at the guest’s expense plus a US $10 handling fee. Perishables, toiletries, and underwear are discarded.

When is Yoga on the Bay offered, and what does it cost?

Complimentary group yoga sessions for in-house guests take place every Thursday and Sunday at 8 AM on the Yoga Podium; outside guests may join for US $20 per person, while private sessions cost US $120 per hour plus taxes and service charges.

Is room service available?

Room service is not currently offered; guests may instead order takeaway or enjoy the resort’s beachfront dining venues.

Is the tap water safe to drink?

The tap water is safe, but the resort recommends using the filtered drinking water provided in your room for the best taste.

Is Long Bay Beach swimmable?

Yes. Long Bay Beach is a swimmable white-sand beach with generally gentle waves, although guests should watch for occasional rocks in the water.

What treatments are available at the wellness spa?

The on-site spa offers massages, facials, and signature treatments that incorporate natural, island-inspired ingredients.

How much does gym membership cost and what contract terms are offered?

Gym membership is US $100 per person per month, with contract options of 3, 6, or 12 months.

How much does a Resort Day Pass cost and what does it include?

A Resort Day Pass costs US $100 per person. It grants access to the pool and other facilities and carries a redeemable food-and-beverage credit. Availability is limited and passes are not sold to cruise-ship guests; reserve in advance by calling or emailing reservations.

What entry and departure taxes apply when visiting the British Virgin Islands?

Travelers must pay a US $20 airport departure tax (or US $20 ferry departure tax) and a US $10 environmental tax on arrival. These government-set fees are collected locally and are subject to change.

Which payment methods are accepted for room reservations and on-site purchases?

Pre-paid reservations can be settled in advance by valid credit card or check. Guests paying on arrival may use cash or major credit cards—VISA, Mastercard, and American Express. If the credit card holder will not be present at check-in, written authorization plus a card copy and ID are required.

Can the resort store my luggage before check-in or after check-out?

Yes. The Reception team will securely hold your luggage if you arrive before your room is ready or once you have checked out, allowing you to enjoy the resort without extra charge.

What is the fee for a lost room key card?

Lost or unreturned key cards incur a replacement charge of US $25 per card, which will be added to the guest’s bill.

Are children under 12 charged for a Resort Day Pass?

No. Children younger than 12 years old enter free when accompanied by a paying adult holding a Resort Day Pass.

What is the resort’s policy on guest conduct and right to refuse service?

Long Bay Beach Resort may refuse service, cancel a reservation, or remove any guest without refund if the individual engages in disruptive, inappropriate, or abusive behavior toward staff or other guests.